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rolandlion1

Mini One hands free microphone issue

Alright, I'm having a really frustrating issue with my 2010 Mini One. The hands-free microphone has completely stopped working. Telephony is impossible. I scanned for errors and it's showing something related to the infotainment system. From what I've read, it could be a defective infotainment system, which sounds expensive. Anyone else run into this? What are the chances it's something simple, like a loose connection?

Summary of the thread

A 2010 Mini One is experiencing a non-functional hands-free microphone, making telephony impossible. An error scan indicates a potential issue with the infotainment system, which could be defective and costly to repair. Suggestions include checking for simple issues like loose connections or adjusting volume controls during calls. Ultimately, the problem was confirmed to be with the infotainment system, requiring professional repair.

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4 comment(s)

ottotiger3

Hmm, that's odd. I had a similar Bluetooth issue in my Mini One, although I don't know if it's exactly the same. The speech recognition would just cut out out of nowhere. Have you tried adjusting the volume control while you're on a call? Sometimes that helped me temporarily. Could also be some ambient noise confusing the microphone. Just a thought!

rolandlion1 (community.author)

Interesting, thanks! When your speech recognition cut out, did it also throw an error code? And did your microphone completely stop working, or was it just intermittent? I'm trying to figure out if it's worth trying to troubleshoot more myself, or if I should just bite the bullet and take it in.

ottotiger3

Yeah, mine eventually got to the point where it wasn't working at all. And yes, there was an error code too, although I can't remember exactly what it said. Honestly, I tried a few things, but nothing really fixed it long-term. I think you're probably right about the infotainment system. Bit annoying, but probably best to get it checked out by someone who knows what they're doing.

rolandlion1 (community.author)

Just wanted to let you know how it went. Took it to the workshop, and you were right, it was the infotainment system. Cost a pretty penny, 815€ to fix. But at least the hands-free is working again. Thanks for the help!

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MINI

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ONE