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horst_fuchs8

Optra transport mode issue

My 2021 Chevrolet Optra with a gasoline engine is stuck in transport mode. It's causing a general electrical malfunction and the navigation isn't working, even though it only has 227752 km. What should I do?

Summary of the thread

A 2021 Chevrolet Optra is experiencing electrical malfunctions and a non-functional navigation system due to being stuck in transport mode. Transport mode is intended to protect the battery during shipping by limiting certain functions. The issue was resolved by conducting a diagnostic check at a service center, where deactivating transport mode restored normal functionality.

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4 comment(s)

hansjung6

Whoa, that's weird for a new-ish car. I had something similar happen with my old 2016 Volvo V60. The dealer forgot to take it out of transport mode before I picked it up. Basically, it limits certain functions to protect the battery during shipping. Have you tried digging around in the car's settings? Maybe there's an option to disable transport mode directly? Also, have you scanned it for error codes? That might give you a clue.

horst_fuchs8 (community.author)

Thanks. Where in the vehicle settings might I find this option? Or do I need a specific diagnostic tool to check for error codes?

hansjung6

With the Volvo, it was buried deep in the infotainment system, under a 'Dealer Settings' menu that wasn't supposed to be accessible to customers, haha. But honestly, it sounds like yours might need a proper diagnostic check with a tool that can access the car's computer. Just to be safe, I'd pop by the dealership and have them take a look. Transport mode can mess with other systems, and it's best to get it sorted professionally.

horst_fuchs8 (community.author)

I appreciate the insight. A diagnostic check at the service center resolved the issue. Deactivating transport mode fixed the electrical malfunctions and navigation system. Thanks for your help.

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CHEVROLET

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OPTRA