manfred_steel92
Prius Transport Mode Electrical Malfunction
Summary of the thread
A 2017 Toyota Prius hybrid is experiencing an electrical malfunction, seemingly stuck in "transport mode," with a non-functional navigation system. The issue is suspected to be a car configuration problem, as the battery and fuses appear fine. A similar past issue with another vehicle was resolved by addressing the immobilizer, suggesting a potential cause. The recommended solution is to return the car to the seller for proper configuration, which successfully resolved the problem.
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4 comment(s)
manfred_steel92 (community.author)
Interesting! Thanks for the insight. No, the engine won't start. How did you figure out it was the immobilizer? And what did you do to fix it?
laurawolf1
Well, I had some experience with car electronics back then and ran a full diagnostic check, which pointed to the immobilizer. I couldn't fix it myself and needed to go to the workshop to get it recoded and the car reconfigured. Since your car is new, I recommend you to bring the car back to the seller, I am quite sure that they will take care of it.
manfred_steel92 (community.author)
Thanks a lot for the help! Turns out, that was exactly the problem. The dealer took it in and reset everything. Apparently, it wasn't properly configured before I picked it up. All good now!
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TOYOTA
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PRIUS
laurawolf1
Whoa, that sounds familiar! I had a similar problem with my old Renault Megane, though it was a petrol version. The symptoms were almost identical - electrical gremlins and a non-functional nav system. Is the engine starting at all? In my case, the immobilizer was playing up big time. Did you check the immobilizer?