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luiseice5

Q4 e-tron GPS Signal Loss: Antenna Issues Revealed

My 2021 Q4 e-tron navigation system stopped receiving GPS signals recently. The car error memory shows a fault code related to this issue. Before taking it to a mechanic, I would like to know if anyone experienced similar problems and if it was just a simple car GPS antenna repair or something more serious. The car has 38185KM on the odometer and has been running fine otherwise. Has anyone dealt with satellite connection issues in their Q4, and if so, what was the fix and repair cost?

Summary of the thread

The conversation centers around a 2021 Q4 e-tron experiencing GPS signal loss, with a fault code indicating an issue. The problem is identified as water damage to the GPS antenna module due to a deteriorated seal, a known issue in some Audi models. The suggested solution involves replacing the GPS antenna assembly and resealing the mounting area, which requires professional repair and recalibration. The repair is typically covered under warranty and includes improved weatherproofing to prevent future issues.

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4 comment(s)

lindaberger1

Recently had a similar GPS antenna issue with my 2021 Audi e-tron. The car navigation system completely lost satellite connection, showing the same symptoms you describe. After diagnosis, it turned out the GPS antenna module had water damage due to a deteriorated seal around the roof-mounted antenna housing. The repair involved replacing the entire GPS antenna assembly and resealing the mounting area. This is actually a known issue that can affect the car electronics in several Audi models. The job requires special diagnostic equipment to properly calibrate the new antenna with the car navigation system. While not a critical safety issue, it did require professional repair since the antenna module is integrated with other communication systems. The repair took about 3 hours at the dealership. They had to remove the headliner partially to access the antenna mounting area. Worth noting that temporary satellite connection loss can sometimes be fixed by performing a navigation system reset, but in cases with persistent issues and fault codes, its usually hardware-related. Based on your mileage and model year, this would likely still be covered under warranty. Would recommend having it checked professionally since DIY repairs on modern car GPS systems can lead to complications with other connected vehicle systems.

luiseice5 (community.author)

Thanks for sharing your experience. My Q4 e-tron actually had the exact same signal interference problem last summer. Got it fixed at the dealer and everything has been working perfectly since then. The GPS module needed replacement along with some wiring repairs. Before I forget, how much did the repair end up costing you? Were there any recurring issues with the car GPS system afterward? In my case it was covered under warranty but I heard these repairs can get quite expensive.

lindaberger1

Thanks for asking about the costs. The GPS antenna repair on my Q4 came to 200 Euro total, including parts and labor. The vehicle GPS system has been working flawlessly since the fix, no more signal drops or navigation errors. The mechanic discovered the exact same issue you mentioned, a faulty GPS module and damaged wiring that needed replacement. Once they installed the new car navigation components and recalibrated the system, the satellite reception returned to normal. Its worth noting that modern car electronics are quite reliable once properly repaired. The new GPS antenna installation they did has better weather sealing than the original, which should prevent similar issues in the future. The car navigation performance is actually better now than when it was new. The GPS signal acquisition is faster and the positioning seems more precise. This suggests the original antenna may have been marginally defective from the start. For anyone else reading this thread with similar symptoms, while the repair cost isnt cheap, its worth getting it done properly to ensure all car GPS functions work correctly.

luiseice5 (community.author)

Since my navigation problems were fixed last summer, I can share how it went. The dealer found water damage in the GPS antenna housing, similar to what others mentioned. The entire repair took about 4 hours since they had to access the roof area and replace some corroded wiring. The final cost would have been around 850 Euro if it wasnt covered by warranty. This included a new GPS antenna module, wiring harness replacement, and system recalibration. The car navigation system has been working perfectly since the repair, no more signal interference or error messages. One tip the mechanic gave me was to regularly check the roof seal around the car GPS antenna during car washes to prevent future water damage. The new installation has better weatherproofing than the original, which gives me peace of mind.

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AUDI

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Q4ETRON