100% Free

No Scanner Needed

Carly logo

emilloewe70

Safrane radio reception issue

Good day, forum members. My 1999 Renault Safrane with a gasoline engine has a vexing issue. The radio reception is deplorable, the infotainment system displays an error, and the audio system is non-functional. The diagnostic tool stored an antenna error. Has anyone else experienced this? Defective antenna, or something else?

4 comment(s)

mats_becker1

Hey there! I've heard of similar issues, though not specifically on a Safrane of that vintage. The error code pointing to the antenna is a pretty strong clue. Before you go ripping things apart, have you checked the basics? Like, is the antenna mast itself properly connected and not corroded? Also, sometimes these older systems have an antenna booster or signal amplifier, usually located near the antenna base or behind the radio itself. Could that be the culprit? They can fail over time, leading to poor signal strength. What kind of error code are you seeing?

emilloewe70 (Author)

Thank you for your swift and insightful response. Regarding your query about the antenna booster or signal amplifier, could you elaborate further? My understanding of these components is somewhat limited. Where precisely should I look for this amplifier, and what would be the telltale signs of its malfunction? Also, do you think a defective antenna ground could cause these symptoms?

mats_becker1

No problem! So, an antenna booster, or signal amplifier as it's sometimes called, is basically a little electronic device that takes the weak signal from your antenna and makes it stronger before it gets to the radio. As I mentioned, it's often located either right at the base of the antenna itself (you might have to peel back some trim to see it) or behind the radio in the dashboard. If it's bad, you might see corrosion, burnt spots, or even just a loose connection. As for the antenna ground, yes, a bad ground can absolutely cause reception problems. The ground provides a reference point for the signal, and if it's corroded or disconnected, the signal strength will suffer. Given all your symptoms and the error code, I'd strongly suggest taking it to a workshop. They have the right tools to diagnose the issue properly. It's likely the antenna itself, or one of these related components.

emilloewe70 (Author)

I extend my sincere gratitude for your invaluable assistance. Your explanations regarding the antenna booster and the potential for a defective antenna ground were particularly enlightening. Following your recommendation, I consulted with a trusted mechanic. As suspected, the antenna was indeed defective. The repair, including parts and labor, amounted to 255€. The radio is now functioning flawlessly. Thank you again!

Join the discussion now: