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patriciabecker5

Skoda Octavia Hybrid Air Conditioning Problem

I'm having a strange issue with my 2021 Skoda Octavia hybrid. Recently, I've noticed the air conditioning isn't working at all. There's an error message on the speedometer, and the error memory shows a fault related to the temperature sensor on the heat exchanger. Could this be the reason why the air conditioning system does not switch on? I'm a bit lost, any ideas on what to check or what might be the problem? I'm concerned about potential damage to the engine cooling system if this isn't addressed quickly. Any advice on vehicle maintenance related to this issue will be greatly appreciated.

4 comment(s)

jenniferice1

Sounds like a defective temperature sensor on the heat exchanger. Does the temperature gauge behave erratically? Any signs of a coolant leak? It could also be related to the air conditioning control unit. Have you checked the error memory for specific codes?

patriciabecker5 (Author)

Thanks for the quick reply! The temperature gauge seems normal, no weird fluctuations that I've noticed. I haven't spotted any coolant leak either, but I'll double-check. Regarding the error memory, I saw a code related to the temperature sensor heat exchanger. You mentioned the air conditioning control unit – how would that cause this?

jenniferice1

Okay, with a specific error code pointing to the temperature sensor, it's very likely that's the culprit. A faulty sensor can prevent the air conditioning from activating as a safety measure. While a defective air conditioning control unit could theoretically cause similar symptoms, the sensor error makes that less likely. I'd suggest getting the sensor replaced and doing a sensor calibration afterwards. If that doesn't fix it, further diagnostics might be needed, but I am pretty sure that this will fix your problems. A workshop visit is probably unavoidable.

patriciabecker5 (Author)

Just wanted to let you know, took it to the shop, and you were right! The temperature sensor on the heat exchanger was indeed faulty. They replaced it, did some sensor calibration, and now the air conditioning is working again. The engine cooling seems fine now, no coolant leak detected. It was a bit pricey at 980€, but at least it's fixed. Thanks a lot for your help!

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