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lindalight1

SMAX tailgate hall sensor fault

My 2014 Ford SMAX, petrol engine, is throwing up a tailgate hall sensor fault at 112910 km. Error's stored in the memory, and the tailgate isn't opening fully. I'm suspecting it's the sensor wiring or a plug connection issue, anyone had this before?

Summary of the thread

A 2014 Ford SMAX is experiencing a tailgate hall sensor fault, preventing the tailgate from opening fully. The issue is suspected to be related to sensor wiring or plug connections. It is suggested to inspect the wiring loom for any fractures or breaks, as these are common due to repeated tailgate use. A visual inspection followed by a multimeter check for continuity is recommended, and if unresolved, a professional workshop visit is advised. The problem was ultimately resolved by replacing a defective cable.

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4 comment(s)

luisebauer1

I had a similar issue with my SMAX automatic tailgate. Check the wiring loom where it enters the tailgate; they're prone to fracturing with repeated opening and closing. It's like bending a paperclip back and forth until it snaps. Have you checked the loom's condition?

lindalight1 (community.author)

Thanks for the quick response. By 'loom's condition,' do you mean a visual inspection, or should I be probing with a multimeter?

luisebauer1

Visual inspection first. Look for any obvious breaks or kinks in the wiring. If that looks okay, then yes, you'll need a multimeter to check for continuity. But honestly, given the symptoms, and if you're not comfortable with electrical diagnostics, I'd advise a workshop visit.

lindalight1 (community.author)

Thanks for the insight. Appreciate the cautious advice. Ended up being a defective cable as you suggested, replaced at the shop, cost 95€. All sorted now.

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FORD

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SMAX