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detlefhartmann22

Territory Audio System Failure

Hey, I'm having a nightmare with my 2016 Ford Territory (gasoline engine). The audio system is completely dead - no sound whatsoever, and the navigation is useless. I've got an error stored too. Mileage is at 116924 km. Any ideas? I'm thinking it's like a power outage in the car's brain!

Summary of the thread

A 2016 Ford Territory's audio system is completely non-functional, with no sound and a useless navigation system, possibly due to a MOST bus fault. This issue, likened to a power outage in the car's system, may have been triggered by a recent battery change, potentially causing a power surge that damaged a control unit. The suggested solution is to have the vehicle diagnosed at a workshop equipped to handle MOST bus issues, with an anticipated repair cost of around 1000€.

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4 comment(s)

eberhardbrown1

Sounds familiar! I had a similar issue with my Territory. All those symptoms point to a MOST bus fault. It's the data transmission network for your audio and nav system. Think of it like a traffic jam on the car's information highway. Did you recently mess with any of the car's electronics or get the battery changed?

detlefhartmann22 (community.author)

Thanks for the quick reply! MOST bus fault, huh? Never heard of it. I did get the battery changed last month. Could that be the culprit? What exactly went wrong with yours?

eberhardbrown1

The battery change could be related, yes. Sometimes a power surge during the change can fry one of the control units on the MOST bus. In my case, it turned out one of the modules had a short circuit, disrupting the whole fiber optic network. If I were you, I'd take it to a workshop equipped to diagnose MOST bus issues. Expect a repair bill of around 1000€.

detlefhartmann22 (community.author)

Thanks so much for the info! I'll get it booked in at the workshop. Sounds like I'm in for some pain, but at least I have an idea of what's going on. Fingers crossed it's nothing too major!

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FORD

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TERRITORY