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felixnacht67

Touareg Air Suspension Failure Causes Uneven Ride

My 2017 Touareg has developed issues with the height adjustment system. Warning lights are on, headlights point incorrectly, and the suspension is uneven between front and rear. The ride feels much bumpier than usual and there are errors stored in the system. The leveling system seems restricted or faulty. Has anyone experienced similar symptoms with their air suspension? The height sensor readings seem off, causing the vehicle to sit unevenly. Looking for feedback from those who had this fixed, what was the actual problem and how did your workshop resolve it? Any common parts that typically fail in this system? Really interested in hearing about repair experiences and costs before heading to the shop. Would help narrow down the issue instead of going in blind.

4 comment(s)

ralfkoenig1

Had almost the exact same issue on my 2015 VW Phaeton. As someone with moderate experience working on VAG vehicles, I initially thought it was the entire height sensor system. The automotive suspension warning lights came on suddenly, and the car started sitting noticeably uneven. The load sensor readings were completely off, showing errors in the control module. The workshop found the actual culprit was a faulty control rod connected to the height sensor, a relatively common failure point in these systems. The fix was straightforward but required specialized diagnostic equipment. Total cost was 110€ including parts and labor. The suspension issue was resolved completely, and the headlight aim returned to normal once the height sensor was receiving correct readings again. To help diagnose your specific case, could you share: Current mileage on your Touareg? Whether the problem developed gradually or suddenly? If you notice the issue getting worse in certain weather conditions? Any unusual noises from the suspension? Which specific error codes are stored? These details would help determine if your problem matches what I experienced or if there might be other components involved in the suspension system that need attention.

felixnacht67 (Author)

Thanks for sharing your experience with the height sensor issue. My Touareg just had its last service at 114779km, and I am relieved to hear this might be a straightforward fix. The ride height problems appeared quite suddenly after hitting a deep pothole. The automotive suspension feels particularly unstable when cornering, and the leveling sensor seems most erratic during cold starts. The front sits about 3cm lower than normal. There is a slight hissing noise from the right front corner when parked. The fault codes point to implausible sensor signals from the front leveling sensors, suggesting the control rod connection could indeed be the culprit, similar to your case. Before booking a workshop visit, would you recommend checking if the sensor linkages are visibly damaged? 110€ seems reasonable if it fixes the height adjustment system completely.

ralfkoenig1

Thanks for those extra details about your Touareg. The symptoms you describe, especially the hissing noise and the 3cm height difference, strongly suggest a problem with the height sensor assembly and possibly a minor air leak. Checking the leveling sensor linkages is definitely worth doing before heading to the workshop. Look for any bent or loose control rods connecting to the height sensors. These components are usually black plastic and should move freely when you push up or down on the vehicle. In my case, once we located the damaged control rod, it was clear the pothole impact had caused the height sensor to misread the ride height. The air suspension system then tried compensating incorrectly, leading to the uneven stance and error codes. The cost might be slightly higher than my repair since your vehicle has more sophisticated air suspension components. A proper diagnosis will reveal if there are any additional issues with the height adjustment system beyond just the sensor assembly. Based on the hissing sound, have the workshop check the air lines near that front right leveling sensor too. Sometimes impact damage can affect both the sensor and nearby suspension components.

felixnacht67 (Author)

My mileage was 114779km during the last service, and your detailed response gives me hope this might be an easier fix than expected. The ride height problems started right after hitting a nasty pothole. The automotive suspension feels particularly unstable during turns, and the leveling sensor acts up most during cold starts. The front is sitting about 3cm lower than it should. I can hear a faint hissing from the right front corner when parked. The control module shows fault codes indicating implausible signals from the front leveling sensors, which matches what you experienced with the control rod issue. The height adjustment system problems are concerning, but 110€ sounds like a fair price if it resolves everything. I will check the sensor linkages for visible damage before booking an appointment. The suspension definitely needs professional attention soon, the uneven ride height is making the car feel unsafe and I want to prevent any additional damage to the air suspension components. Would it be worth recording a video of the height sensor behavior during a cold start to show the workshop? That seems to be when the leveling system acts most erratic.

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