Verso emergency call malfunction

I'm hoping someone can help out with a weird issue on my 2017 Toyota Verso with a gasoline engine. It's got barely 21000 km on the clock. Recently, I've been getting this emergency call system malfunction. It started with an error message in the speedometer, and then a warning light. I even checked the error memory, and the malfunction is stored there. I've tried restarting the system a few times, but no luck. I’m not very savvy with car repairs, could it be a simple fuse?

4 comment(s)

Could be a faulty connection. Check the cable and plug connections to the emergency call system component. Is the error message constant, or does it come and go?

Thanks for the tip! Where exactly would I find the emergency call system component to check the connections? And to answer your question, the error message is pretty constant now, unfortunately.

It's usually integrated with the telematics control module. Considering it's constant and you're not comfortable locating it, a workshop visit might be best. Could be a defective plug.

Okay, I understand. Thanks for confirming it's probably not something simple I can fix myself. I took it to the shop, and you were right, it was a defective connection! Repairing the cable cost me 95€, so nothing crazy. Appreciate the help!

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