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raphael_hoffmann1

Arkana multifunction steering wheel failure

My 2022 Renault Arkana with a gasoline engine is playing up. The multifunction steering wheel has stopped working. None of the buttons do anything and there's an error logged. Diagnostics suggest a defective cable connection in the steering wheel. Anyone else had this?

Summary of the thread

The multifunction steering wheel of a 2022 Renault Arkana has stopped working, with diagnostics indicating a defective cable connection. A similar issue was resolved by recalibrating the steering column and addressing the cable connection, as suggested by another owner who experienced the same problem. It is recommended to take the vehicle to a workshop for professional diagnosis and repair.

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4 comment(s)

wernerschmid1

That sounds suspiciously familiar. I had almost the exact same problem with my Arkana. Is the malfunction indicator lamp illuminated? For me, it felt like all the steering controls just went dead all of a sudden. Have you checked the control module?

raphael_hoffmann1 (community.author)

Yeah, the malfunction indicator lamp is on. How did you resolve your problem? Also, where did you read out the error codes?

wernerschmid1

I couldn't resolve it myself. I'd recommend you take it to a workshop, as the steering column may require recalibration. The error memory can be read out with a standard OBD reader. In my case, I took it to a technician. The cable connection was indeed the culprit; they diagnosed it pretty quickly.

raphael_hoffmann1 (community.author)

Okay, thanks for the advice. I'll get it booked in. The repair cost will be 95€ according to the workshop.

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RENAULT

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ARKANA